Support

Help Center

Need a hand? Here are answers to the questions we hear most often. If you still need help, our team is only a message away.

1 Orders and Delivery

You can track the status of every order from your account. If a delivery is delayed, please allow for the estimated window for your zone, then contact support with your order number.

2 Payments and Wallet

Your wallet balance and transaction history are available in your account. If a payment has not reflected, keep your payment reference handy and contact support.

3 Vendors and Riders

Vendors and riders can manage their listings, orders and profile from their dashboards. Our team is available to help you get set up.

4 Contact Support

Reach us through the WhatsApp button on any page or send us a message from the contact form on the home page. We aim to respond as quickly as possible.

Still need help?

Our support team is happy to assist you.

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